FAQs and Support

1. General

How can I subscribe to the free Classic Driver Newsletter?

To subscribe to the Newsletter, simply register here with your name and email address.

As a CD Member, you will also have the opportunity to register yourself for our daily Newsflash.

How do I search the Classic Driver Marketplace?

Simply use the keyword entry search bar for titles or headings.

Alternatively you can use the filters on the left hand side which permit you to narrow down the search results by combining various search criteria. The following options are available:

Make and Model
Price
Year
Location
Mileage
Competition
Car type
Colour
Drive
Condition
Type of seller

After each search criterion (in brackets) is a hit indicator which tells you how many results there are relating to your previously specified search options. This allows you to narrow down your search right to the last detail.

Clicking the search button will see your search results displayed in a list. Click on the listing picture or title to go to a detailed view of the listing.

The search criteria you have specified is displayed above the search results. You can remove each individual search criterion in order to widen your search.

By default, the search results will be displayed in a gallery view. You can choose to browse in list view by selecting the option.

On the search results list, you can either save a listing to your Wishlist, or select it for comparison with other listings. Do either by moving your mouse pointer over the images.

Sorting your Search Results

You can sort your search results by criteria using the drop-down menu above the search results list. Options include arrangement by Price, Listing Age, Year or Mileage.

Refining or Modifying your Search Results

In the column to the left of the Search Results, you can narrow your search further without needing to return to the main search options.

Each search filter criterion will show you (in brackets) how many corresponding results there are once that filter has been applied. When you select a filter, it will show alongside any other selected search terms above the results.

2. CD Member

What are the advantages of becoming a CD Member?

Registering as a CD Member

Once you register as a CD Member, you’ll benefit from the following advantages:

From the CD Member Dashboard, you can see an overview of your activity across the Classic Driver platform.
You can list as a Private Seller in the Classic Driver Marketplace.
Save individual listings to your Wishlist.
Save individual magazine articles to your Library.
View ‘archived’ or ‘sold’ listings in the Market.
View ‘archived’ articles (those older than 30 days) in the Magazine.
You can also register for the daily email Newsflash.

Your CD Member Dashboard

The dashboard gives you an overview of your activity on Classic Driver, and is the base for all of your interactions.

Your Private Listings in the Marketplace

Whether you’re selling a classic Porsche or a vintage Rolex, as a Private Seller you can create listings to be displayed in relevant Marketplace search results. You can edit, manage and archive your listings, and also see how your existing ads are performing.

Your Wishlist

To save a listing to your Wishlist, simply move your mouse cursor over a listing when displayed in gallery view, and click the +Wishlist option. The listing will then be added to your personal Wishlist, which can be accessed from the top menu under Favourites. You can save up to 50 listings in your wishlist.
You can sort the listings saved to your Wishlist by the date the listing was created, or by the date it was added to your personal Wishlist.
You can also sort the listings by Dealer or Auction House.

Note: Your Wishlist is only accessible from the computer on which you created it. Since your Wishlist is created using a cookie, it’s necessary to allow this function in your browser to use it. Listings saved to the Wishlist will be deleted if the user does not visit their wishlist for a period of 60 days. Listings deleted by the seller will automatically be removed from your wishlist.

Your Library

To save an article to your Library, simply move your mouse cursor over the teaser picture and click the +Library option. In the article view, there is also the option to add the article in the right-hand pane. The article is then stored your personal Library, which can hold up to 50 articles.

Your Dream Collection

As a CD Member you can manage your favourite cars, motorcycles, watches and other collectibles into a Dream Collection, which you can then publish. Simply select the brand and model name of your favourites, and start collecting – you can access your Dream Collection from the Favourites section.

Your News Flash

As a CD Member, you can register for our daily Newsflash email to take advantage of being the first to see new listings and articles.

Compare Listings

When you select listings for comparison, they will be added to your Wishlist. You can then compare listings against each other under various criteria.

Username & Password

You need to enter your Username and Password to access the restricted areas of Classic Driver.
If you are already logged in, you can change the password in the Accounts section.
Tip: Make sure the site you’re visiting is actually Classic Driver before entering your password; spammers and phishing sites often use lookalike sites to gain access to your password and other information. Should you have any doubts about the authenticity of a webpage or an email from us, please contact [email protected].

3. Private Seller

How can I become a Private Seller?

Registering as a Private Seller

If you’d like to create listings on Classic Driver as a private seller, you must first register as a CD Member.

From the registration page, choose ‘Private Seller’ and complete the registration form. You can then begin creating your listing.

Payment information

Once you have successfully registered as a Private Seller and created your listing, you can pay securely via credit/debit card or PayPal. These details can be stored for future use at your request. Once the payment is processed, the listing will be inspected and approved by our Marketplace team – this should take no longer than 24 hours.

Adding images and/or videos to your listing

You can select up an unlimited number of images (one image is mandatory) to display in your listing, as well as one video. By taking full advantage of this, you significantly increase your chances of selling; listings with numerous high-quality images are viewed and added to users’ Wishlists much more frequently than those without.

High-quality pictures and videos are a sure-fire way to grab the attention of a prospective buyer. Another is to highlight your listing with a larger picture at the top of relevant search results. Top Listings are available for a small additional fee.

Note: we can only process images up to 20MB and in the .png, .gif, .jpg or .jpeg formats. Videos are limited to 200MB (depending on the browser used), and must be in .avi, .mpeg, .mp4, .mov, .ogg, .oga, .ogv, .wmv or .m4v format. Only use images and videos which relate directly to the product (also ensure they’re not misleading or spoiled with third-party watermarks), and make catalogue images clearly identifiable. Violations will give us no choice but to delete your listing.

Uploading procedure

You can add photos and video either by individually selecting them, or by dragging and dropping into the browser window when prompted. Once you click ‘add files’, they are uploaded to the Classic Driver website, although this might take some time, depending on file size. When the upload is complete, the image and video files will be displayed in your listing.

Adding, changing or deleting assets

Normally, you’ll add photos or video when creating the listing. If you’d like to add/edit/remove assets at a later date, click the ‘Edit’ box in the listing.

Note: Only the first image or video will be displayed in the search results; all others will be seen when the user clicks on your listing from the results. To change to a new main picture, simply replace the first image uploaded.

My Listings

In this area, you can view your entire inventory, sort and edit your listings, and analyse numerical reports. This page is divided into three sections:

Browse Inventory

In the upper pane, you can browse your inventory according to different selection criteria, such as brand, model, and reference number.

Stocklist

Here you have the option to Edit or Delete. Deleting an advert is permanent and cannot be reversed.

Selection actions for the entire stocklist

You can assign an action to an individual advert, or all on the currently displayed page. Once selected, you can print, delete, promote to a Top Listing, or change its visibility.

Mark a listing as ‘Private’

With the ‘private’ option, if you have received an offer for one of your listings, you can prevent it being displayed in the search results. You can hold listings for your customers, or make your entire inventory invisible to customers, for example, if you’re away on vacation. You can toggle this listing option in the Stocklist.

Top Listings

With this option, your listing is promoted (in rotation with any other booked Top Listings) to the top of all relevant search results, thus increasing its exposure to potential buyers.

The Top Listing must be booked for a minimum of 14 days and is subject to a charge.

Gross and Net Prices

You can list your offering under either a gross or net price, or alternatively as ‘Price on Request’. If you’d like to assign VAT, you can either select a predefined VAT percentage from the dropdown menu, or manually enter your own figure. After selecting the VAT percentage, the price is automatically recalculated and shown in the listing preview.

If you selected 'No' in the VAT section, you’ll only be able to specify a gross price for your listing. All listings with deductible VAT (i.e. with a VAT rate selected) will have both net and gross prices displayed to users of the dealer’s home market.

Statistics

In this area the following values for each of your listings will be displayed instantly: Price, initial listing date, clicks (to date), number of the times saved to Wishlist, and e-mail enquiries (to date). All other data fields are updated overnight, and are therefore up to a day old.

For a better overview, you can sort the offerings listed in the table by category (cars, motorcycles, etc.).

Note: In certain instances, mistakes in the data can occur due to trawling search bots, such as those used by Google. As there is no way for us to differentiate between these bots and actual customers, these visits can be included in the statistics.

Note: If a listing is created and deleted on the same day, it will not show up in the search results.

Listings on Wishlist

This figure shows you how many potential buyers have saved the respective listing to their Wishlist. This information is displayed in the statistics and serves as a reference to the attractiveness of your listings.

Customer Data

This section allows you to see the data displayed about you on your listings. Please share any changes with us immediately.

Username & Password

In order to enter your private area on Classic Driver, you’ll need to enter your username and password. If you’ve forgotten the password, please click the link to request a new password and then follow the instructions.

If you are already logged in, you can change the password in the Accounts section.

Tip: Make sure the site you’re visiting is actually Classic Driver before entering your password; spammers and phishing sites often use lookalike sites to gain access to your password and other information. Should you have any doubts about the authenticity of a webpage or an email from us, please contact [email protected].

4. Dealer

What options do I have as a dealer?

Registering as a Dealer

If you’d like to create listings on Classic Driver as a Dealer, you must register your company’s details.

From the registration page, choose ‘Dealer’ and complete the registration form. You can then begin creating your listings.

After registering successfully, you can log in with your access data. Once you have entered your payment details, you can start creating listings. After inspection and approval of your account by Classic Driver, your listings will be published promptly. This will happen within 24 hours.

Payment Information

To publish listings as a dealer on Classic Driver, you must first store your credit card information or the email address of your PayPal account in the payment data. Only after providing this and having the account approved can you publish listings.

This registration process is done exclusively through the Classic Driver website. If you are encountering problems, please email [email protected] and our market team will be able to assist you.

Adding images and/or videos to your listing

You can select up to 25 images (one image is mandatory) to display in your listing, as well as one video. By taking full advantage of this, you significantly increase your chances of selling; listings with numerous high-quality images are viewed and added to users’ Wishlists much more frequently than those without.

Uploading procedure

Adding, changing or deleting assets

Normally, you’ll add photos or video when creating the listing. If you’d like to add/edit/remove assets at a later date, click the ‘Edit’ box in the listing.

My Listings

In this area, you can view your entire inventory, sort and edit your listings, and analyse numerical reports. This page is divided into three sections:

Browse Inventory

In the upper pane, you can browse your inventory according to different selection criteria, such as brand, model, and reference number.

Stocklist

Here you have the option to Edit or Delete. Deleting an advert is permanent and cannot be reversed.

Selection actions for the entire stocklist

You can assign an action to an individual advert, or all on the currently displayed page. Once selected, you can print, delete, promote to a Top Listing, or change its visibility.

Mark a listing as ‘Private’

Top Listings

With this option, your listing is promoted (in rotation with any other booked Top Listings) to the top of all relevant search results, thus increasing its exposure to potential buyers.

The Top Listing must be booked for a minimum of 14 days and is subject to a charge, as it is not a part of your dealer package.

Gross and Net Prices

Statistics

For a better overview, you can sort the offerings listed in the table by category (cars, motorcycles, etc.).

Note: If a listing is created and deleted on the same day, it will not show up in the search results.

Please note:

If you update your inventory using new reference numbers (for example with a data import through the interface), all values in the statistics will be reset.

· In certain instances, mistakes in the data can occur due to trawling search bots, such as those used by Google. As there is no way for us to differentiate between these bots and actual customers, these visits can be included in the statistics.

· If a listing is created and deleted on the same day, it will not show up in the search results.

Classic Driver Interface

The interface is a link between your computer and your inventory in the Classic Driver dealer area. It offers you two important functions:

Use the interface to save your entire inventory to your local hard drive, as well uploading adverts to Classic Driver.

You can use the interface yourself, or hire a data management company to manage your data for you. Detailed information relating to your listings can be found within the interface under Import/Export Interface.

Classic Driver Dealer Plugin

You can easily embed the inventory you list on Classic Driver on your own website, using our simple plugin. This means you only have to update your stock in one place.

Customer Data

This section allows you to see the data displayed about you on your listings. Please share any changes with us immediately.

Username & Password

If you are already logged in, you can change the password in the Accounts section.

Termination

If you no longer want to list on Classic Driver, you can send us your cancellation by email to [email protected]. Your account will then be closed at the end of your contract period.

5. Auction house

What do we offer Auction Houses?

Registering as an Auction House

If you’d like to register your Auction House and create auction lot listings with Classic Driver, contact us at [email protected]. One of our Auction House sales team will handle your request as soon as possible.

Username & Password

Once registered, you’ll need an Auction House’s username and password to access its closed area on Classic Driver, and to make changes on the House’s behalf. If you’ve forgotten the password, please click the link to request a new password and then follow the instructions.

If you are already logged in, you can change the password in the Accounts section.